Appreciation

Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday. The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information. I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed. I have the items I ordered and will place all future orders through this company. Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization. Robert Plamondon Mount Forest Ontario

Robert Plamondon Mount Forest Ontario

Excellent customer service and products

I want to acknowledge the excellent Customer Service that I have received from Juli at the Vaughan location. I first was diagnosed with Sleep Apnea a few years ago and I was in denial for almost 1 year, then finally decided to get a machine and went to a different place close to Yonge and Steeles and I had the worst experience ever. Fortunately, I did not give up and searched in Google for other CPAP machine places, and one day, I was in Vaughan, and Google lead me to this CPAP location at Vaughan. Juli was very knowledgeable about the products, and about how one may feel when just getting started to use a CPAP for the first time. Her kind approach and patience really made the difference to get me started with my CPAP machine. That first night, I slept for the first time in many years, and woke up feeling energized, as if I had had a Power up sleep. I am very thankful to Juli s professionalism in customer service, the quality of the Resmed product that we chose, her guidance and patience for us to get the most comfortable mask I could have ever hoped for (Dreamworks) after her helping me to try several others. The quality of sleep that I have now has most probably saved my life. I am getting the right care for my body, the right oxygen I need and definitely peace of mind. I decided to buy the cleaning machine, which has worked wonderfully, also giving me the confidence that my mask and machine are very well taken care of. I recently purchased a mask replacement, called her, and as always, her customer support was excellent and got the products shipped to my home right away. Thank you Juli, you make a difference in people s lives.

Elizabeth Evans Toronto

Excellent service

Sara at the Barrie location is excellent & informative.Explaining to me the pro & cons of masks that will work with my sleeping habits. Very happy with their service & professionalism, I was pleasantly surprised to find out they allow me to test trial cpap masks for free before you buy without any obligation. I found my go to for future purchase’s. Thank for all your help. Joe Barrie Ontario

Joe Barrie Ontario